Desaired(Shanghai) Instrument Equipment Co., Ltd.

Privacy Policy

Effective Date: May 22, 2026

DISRAD Ltd (hereinafter referred to as "DISRAD", "we", or "the Company"), as a Sino-foreign joint venture established in collaboration with DISRAD UK, is deeply engaged in the field of laboratory dispersion technology, focusing on providing diversified processing solutions for sample dispersion, homogenization, emulsification, suspension, mixing, and other needs. Our official website is https://www.disrad.com/.

We fully understand the importance of personal information to you and will do our utmost to protect your personal information securely and reliably. We are committed to maintaining your trust and adhere to the following principles to protect your personal information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of choice and consent, the principle of minimum necessity, the principle of ensuring security, the principle of subject participation, and the principle of openness and transparency. At the same time, we undertake to adopt security protection measures in accordance with mature industry security standards to safeguard your personal information.

In view of this, we have formulated this Privacy Policy (hereinafter referred to as "this Policy" or "this Privacy Policy") and specifically remind you of the following:

1. Before using our products or services, please be sure to carefully read and thoroughly understand this Policy, especially the terms highlighted in bold/bold and underlined. Start using them only after you have fully understood and agreed.

2. This Policy applies to the DISRAD websites, products, and services that display this Privacy Policy or link to it.

This Policy will help you understand the following:

1. [How We Collect and Use Your Personal Information]

2. [How We Use Cookies and Similar Technologies]

3. [How We Share, Transfer, and Publicly Disclose Your Personal Information]

4. [How We Store and Protect Your Personal Information]

5. [Your Rights]

6. [How We Handle Minors' Personal Information]

7. [How This Policy Is Updated]

8. [How to Contact Us]

I. How We Collect and Use Your Personal Information

Personal information refers to various information recorded electronically or otherwise that can identify a specific natural person individually or in combination with other information, or reflect the activities of a specific natural person. We collect only the information necessary to fulfill the product functions based on the principles of legality, legitimacy, and necessity.

(I) Information You Directly Provide

You have the right to refuse to provide the above information, but if you do not provide certain necessary information, we may not be able to provide you with complete services.

(II) Information We Collect Automatically

When you visit our website, we automatically receive certain data through your computer and internet connection, such as your IP address, browser type and version, operating system, referring source URL, visit duration, and pages viewed. We use this information to improve website content, ensure correct webpage display, and conduct statistical analysis of website operations.

(III) Exceptions to Obtaining Authorized Consent

According to relevant laws and regulations, your authorized consent is not required for the collection of your personal information in the following circumstances:

1. Related to national security and national defense;

2. Related to public safety, public health, and major public interests;

3. Related to criminal investigation, prosecution, trial, and execution of judgments;

4. For the protection of the life, property, and other significant legitimate rights and interests of the personal information subject or other individuals, where it is difficult to obtain your consent;

5. The personal information collected is disclosed by you to the public on your own initiative;

6. The personal information is collected from legally publicly disclosed information, such as legitimate news reports, government information disclosure, and other channels;

7. Necessary for the conclusion and performance of a contract at your request;

8. Necessary for maintaining the safe and stable operation of the provided products or services, such as discovering and handling product or service failures.

II. How We Use Cookies and Similar Technologies

(I) Cookies

Like other websites, we also use "cookies". Cookies are small text files transmitted from a web server to your hard drive. We use cookies to ensure the proper functioning of the website, optimize your experience on our website, and improve our content and services by analyzing website traffic.

Some cookies on our website are necessary to ensure basic functionality (e.g., for website navigation or accessing secure areas). Others help us improve the website and its functions for you. You can manage or disable cookies in your browser settings. Please note that if you choose to disable all cookies, some parts of the website may not function properly.

(II) Cookie Settings

You can customize your cookie settings here. You can also refuse cookies by modifying your browser settings. However, if you choose to refuse cookies, you may not be able to log in to or use services or functions of our website that rely on cookies.

III. How We Share, Transfer, and Publicly Disclose Your Personal Information

(I) Sharing

We will not share your personal information with any company, organization, or individual outside of DISRAD, except in the following cases:

• Sharing with Explicit Consent: We will share your personal information with other parties after obtaining your explicit consent.

9. Sharing under Statutory Circumstances: We may share your personal information externally as required by laws and regulations, for litigation dispute resolution purposes, or as requested by administrative or judicial authorities in accordance with the law.

10. Sharing with Affiliated Companies: Your personal information will only be transferred to a DISRAD affiliate if the requested service or function is processed by that specifically responsible DISRAD affiliate. For example, to process your international order or provide technical support in a specific region, we may share your information with DISRAD affiliates located in the United Kingdom, the United States, etc.

11. Sharing with Authorized Partners: Only to achieve the purposes stated in this Policy, some of our services may be provided by authorized partners. We may share certain of your personal information with partners to provide better customer service and user experience. For example, we may hire a third-party logistics company to deliver the products you order; in such cases, we will only share your recipient's name, address, and phone number with that company.

For companies, organizations, and individuals with whom we share personal information, we will sign strict confidentiality agreements, requiring them to process personal information in accordance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures.

(II) Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following cases:

1. Transfer with explicit consent;

2. In the event of a merger, acquisition, or bankruptcy liquidation involving the transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this Privacy Policy; otherwise, we will require that company or organization to seek your authorization and consent again.

(III) Public Disclosure

We will only publicly disclose your personal information under the following circumstances:

1. After obtaining your explicit consent;

2. Disclosure based on law: In cases required by law, legal proceedings, litigation, or mandatory requirements of government authorities, we may publicly disclose your personal information.

IV. How We Store and Protect Your Personal Information

(I) Storage Location

Personal information collected and generated within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China. Data is stored exclusively on DISRAD's data center servers located within China and is not shared with others.

Data will only be transferred to another DISRAD affiliate if the requested service or function is processed by that specifically responsible DISRAD affiliate. If cross-border data transfer is involved, we will ensure compliance with the requirements of the Personal Information Protection Law of the People's Republic of China and other applicable laws and regulations, and adopt measures such as signing standard contracts to protect the security of your personal information.

(II) Storage Period

We will retain your personal information for the duration of your account's existence or for the period necessary to achieve the purposes described in this Policy, unless a longer retention period is required or permitted by law. If our products or services cease operations permanently, we will stop collecting personal information, notify you through push notifications, announcements, etc., and delete or anonymize the personal information held.

(III) Security Protection Measures

We have implemented security protection measures that meet industry standards to protect the personal information you provide, preventing unauthorized access, public disclosure, use, modification, damage, or loss. We will take all reasonably practicable measures to protect your personal information. For example, data exchanged between your browser and the "Services" is protected by SSL encryption; we also provide https secure browsing on our website; we use encryption technologies to ensure data confidentiality; we use trusted protection mechanisms to prevent malicious attacks on data; we deploy access control mechanisms to ensure only authorized personnel can access personal information; and we conduct security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.

(IV) Security Incident Handling

In the unfortunate event of a personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations of: the basic situation and potential impact of the security incident, the measures we have taken or will take, suggestions for you to prevent and mitigate risks, and remedial measures for you. We will promptly inform you of the incident-related information via email, letter, phone call, push notification, etc. If it is difficult to notify personal information subjects individually, we will issue an announcement in a reasonable and effective manner.

V. Your Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

(I) Access to Your Personal Information
You have the right to access your personal information, except for circumstances provided by laws and regulations. If you wish to exercise your data access rights, please contact us.

(II) Correction of Your Personal Information
When the personal information we process is incorrect, you have the right to request us to make corrections or additions. You may contact us to submit a correction or addition request.

3. (III) Deletion of Your Personal Information
   You may submit a request for us to delete your personal information under the following circumstances:

1. If our processing of personal information violates laws and regulations;

2. If we collect or use your personal information without obtaining your consent;

3. If our processing of personal information violates our agreement with you;

4. If you no longer use our products or services, or you have canceled your account;

5. If we no longer provide products or services to you.

(IV) Changing the Scope of Your Authorization and Consent
You have the right to change the scope of your authorization and consent. Once you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw consent will not affect the processing of personal information previously conducted based on your authorization.

(V) Cancellation of Your Account
You may cancel your account at any time. After account cancellation, we will cease providing products or services and will delete your personal information according to your requirements, unless otherwise provided by laws and regulations.

You can exercise any of the above rights through the contact methods listed in Section 8 of this Policy. We will respond within 30 days of receiving your request.

VI. How We Handle Minors' Personal Information

Our products, websites, and services are primarily intended for corporate clients. Minors are not permitted to create their own user accounts without parental or guardian consent. For situations where minors' personal information is collected with parental consent, we will only use or publicly disclose such information as permitted by law, with the explicit consent of the parent or guardian, or when necessary to protect the minor.

If we become aware that we have collected personal information from a minor without verifiable parental consent, we will take steps to delete the relevant data as soon as possible.

VII. How This Policy Is Updated

We reserve the right to update this Privacy Policy in a timely manner. We will not diminish your rights under this Privacy Policy without your explicit consent.

For significant changes, we will provide more prominent notice (including, for certain services, sending notifications via email, website pop-ups, etc., explaining the specific changes to the Privacy Policy).

Significant changes referred to in this Policy include, but are not limited to:

1. Significant changes in our service model, such as changes in the purposes of processing personal information, types of personal information processed, or methods of using personal information;

2. Significant changes in our ownership structure, organizational structure, etc., such as changes in ownership due to business adjustments, bankruptcy, mergers, etc.;

3. Changes in the primary parties with whom personal information is shared, transferred, or publicly disclosed;

4. Significant changes in your rights regarding participation in personal information processing and the ways to exercise them;

5. Changes in the department responsible for the security of personal information processing, our contact methods, and complaint channels;

6. When a personal information security impact assessment report indicates a high risk.

We will also archive older versions of this Policy for your review.

VIII. How to Contact Us

If you have any questions, comments, or suggestions regarding this Privacy Policy, or need to exercise your personal information rights, please contact us through the following methods:

Email: info@disrad.com

We have appointed a Personal Information Protection Officer, whom you can contact via the above email address. Typically, we will respond within 30 days.

If you are dissatisfied with our response, especially if our personal information processing activities have harmed your legitimate rights and interests, you may also file a complaint or report with regulatory authorities such as Cyberspace Administration, Telecommunications, Public Security, and Administration for Market Regulation.

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